Welcome to our official Support Center. As a two-sided marketplace platform that supports user profiles and portfolio uploads, our goal is to connect clients and talents efficiently. Below you will find answers to common questions and guidance on how to navigate the platform.

1. Account Access & Permissions To maintain a secure and high-quality environment, we are implementing website access restrictions and content permissions based on distinct user roles. We ensure that services and job search only if client or talent log in can access. When registering, please ensure you select the correct role (Client or Talent) so the system grants you the appropriate permissions.

2. For Talents: Setting Up Your Space Our platform supports user profiles and portfolio uploads. We highly recommend completing your profile and uploading your best work to stand out to potential clients. Once your profile is active and you are logged into your Talent account, the restricted job search board will become visible to you.

3. Translation & Specialized Services Alongside our marketplace, we provide top-tier native Burmese translation, voice, and design services. We are fully equipped to handle massive scopes of work; for example, we are currently working on a large-scale translation project involving 3 complete books and hundreds of film scripts. If you need extensive localization or script translation, please contact our support team directly.

4. Contact Us Having trouble logging in, uploading your portfolio, or accessing the job search? Our support team is ready to help.

• Email: support@mrsein.com

• Response Time: We aim to reply to all inquiries within 24 hours.